Following on the heels of last month's New York Times piece on the "sharp bites" taken by increasingly influential food bloggers, which I had blogged at the time, this morning's Sunday San Francisco Chronicle featured a front-page story on the same phenomenon: Food Bloggers Dish Up Plates of Spicy Criticism. (Thanks to Mike Capuano of Cisco, who rang me bright and early to make sure I caught the story; and also to the others who tipped me off.)
As the name implies, the Chronicle piece highlights the potential for bloggers to tear down restaurants and angles more towards the lack of standard journalistic practices in the blogosphere, echoing a concern frequently cited by many commenting in recent press on the rise of citizen journalism. One other interesting contrast between the articles is the heavy mention of Yelp in the Chronicle, whereas the Times article does not mention the community review site at all. It makes sense that Yelp would get greater exposure in the Chron, given that San Francisco is Yelp's flagship city, where its community is the strongest. For any foodie based in the Bay Area, I'd say that Yelp is a great resource to complement your favorite food blogs or newspaper reviewers. It is not a replacement for a well written blog or restaurant review that captures the nuances of a restaurants, recommends good dishes or warns of ones to be avoided. In fact, I often find that Yelp reviewers are totally out to lunch (yes, pun intended!); I totally disagree with many of the comments. Where Yelp shines is in breadth, both in terms of encyclopedic coverage of the Bay Area restaurant scene, as well as a wide range of opinions for any one given place. Whereas a blog or restaurant review provides one person's opinion, Yelp gives you the "wisdom of the crowds." I've found that for any place with at least a dozen or so reviews, the average rating tends to be directionally correct, a fair representation of the quality of a restaurant. Even though a review site tends to bring out the extremes (i.e. people only write in when they really love or hate something), and despite the fact that any restaurant in Yelp with enough reviews will have people posting polar opposite opinions on the same place, I have never seen a really good place with a bad average rating in Yelp, or vice versa. If there is a clear trend, the outliers get averaged out and you get a good picture of reality. So even after I read a compelling restaurant review in a blog or print media, I always like to "sanity check" it in Yelp too -- a nice complementary resource for those of us in the Bay Area, or the few other cities where Yelp is beginning to get to critical mass.
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